It’s true, my language suggests I had researched that and found it to be true. When the truth is I just trusted my friends recount. I’ll edit my post.

In terms of fp4 replacement parts, I am only quoting a friend of mine, I haven’t personally looked into that; though I was ready to believe it after my experience.

In terms of fp4 replacement parts, I am only quoting a friend of mine, I haven’t personally looked into that; though I was ready to believe it after my experience.

In terms of your good customer service experience… I mean, good? I’m glad your experience was better than mine? Mine has been the worst customer experience I’ve ever had with a company and I genuinely went in to this with a high opinion of them.

I don’t know what more to add here, we had different experiences, I’m sharing mine… You’re sharing yours? Different things are different to each other…

Your experience being different to mine doesn’t prove my experience never happened.

In terms of fp4 replacement parts, I am only quoting a friend of mine, I haven’t personally looked into that; though I was ready to believe it after my experience.

In terms of fp4 replacement parts, I am only quoting a friend of mine, I haven’t personally looked into that; though I was ready to believe it after my experience.

Fuck these guys… Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn’t work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).

Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.

Then to make matters worse, it is difficult to source spare parts for the fairphone 4 (according to a friend of mine who owns one that he bought a while ago)… Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you’re going to stop producing the spares at least release the patents then… if you really believe in the promoted ideals that you spout… Which they clearly do not.

It turns out that it’s just another money hungry company hell bent on burning the planet down to see a line go up, as far as I’m concerned. All gaff to sell shite phones at higher prices.

Do not buy.