minus-squareeatCasserole@lemmy.worldtoTechnology@lemmy.world•AI agents wrong ~70% of time: Carnegie Mellon studylinkfedilinkEnglisharrow-up2·19 hours agoI’ve had to deal with a couple of these “AI” customer service thingies. The only helpful thing I’ve been able to get them to do is refer me to a human. linkfedilink
I’ve had to deal with a couple of these “AI” customer service thingies. The only helpful thing I’ve been able to get them to do is refer me to a human.