There was an obviously fraudulent charge on my PayPal account and I submitted a request for a refund that got rejected by their automated system. I had to email back and forth PayPal support directly as well as the business involved, showing evidence of multiple address info change requests in quick succession and other strange things about the purchase. When things stalled I threatened to bring the issue to the FTC consumer protection bureau and finally that put the fire under their asses. Eventually I got my money back but it took considerable effort to get them to do the right thing.
Needless to say after all that I deleted my PayPal account.
Yeah because in your case they didn’t have your money. They’re only real pain about trying to get money back, they always support businesses never customers.
So if I pay for a product and never receive it PayPal always takes the business’s side.
Yeah but PayPal’s awful. They literally arbitrarily deny you access to your own funds. At least the banks have rules.
If someone wants to pay me something they can use it literally anything other than PayPal. I don’t trust them they’ve stolen money from me before.
There was an obviously fraudulent charge on my PayPal account and I submitted a request for a refund that got rejected by their automated system. I had to email back and forth PayPal support directly as well as the business involved, showing evidence of multiple address info change requests in quick succession and other strange things about the purchase. When things stalled I threatened to bring the issue to the FTC consumer protection bureau and finally that put the fire under their asses. Eventually I got my money back but it took considerable effort to get them to do the right thing.
Needless to say after all that I deleted my PayPal account.
they’ve actually paid me after I was scammed by fake stock broker. without fussing about it too. Really easy to get payments reversed.
Either way I’d be happy to also switch to another method of payment if it were an option.
Yeah because in your case they didn’t have your money. They’re only real pain about trying to get money back, they always support businesses never customers.
So if I pay for a product and never receive it PayPal always takes the business’s side.
Even Amazon has better customer support.
Same. They stole a small amount (~10 USD), but at that time that was 2-3 days worth of groceries where I live (which would have helped a lot)