• dustyData@lemmy.world
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    18 hours ago

    This is thing with not understanding how statistics work. The point is that your personal experience is biased.

    These people are not passionate about phone thickness. They won’t start or even have conversations about it. Specially since, for the most part, the companies are already catering to their tastes. But, if placed in front of a survey and asked to rank phone features by their importance for their purchase decisions, the overwhelming majority will rank other phones features way above a headphone jack. Most people on the planet are not audiophiles, and the majority of people perceive wires as an annoyance and an inconvenience.

    That is the point of surveying and market research. To check with the actual potential buyers what is worth making. Of course it isn’t a guarantee, looking here at the recent flop of the Samsung Edge. But otherwise, a single person’s perception of the market will never be complete or accurate.

    • kopasz7@sh.itjust.works
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      11 hours ago

      Are we forgetting that companies also have their own bias to make the decisions that increase overall profits? They lost buyers (me included) by this change, but they made up the difference by selling higher margin accessories. Companies will only cater to users if it aligns with turning a bigger profit. If adding an anti-feature is better for the bottom line, then that’s how it goes. Enshittification doesn’t happen accidentally, but by pushing the boundaries of what the users tolerate.

      • dustyData@lemmy.world
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        4 hours ago

        No, we aren’t forgetting. Precisely because they are a corporation driven by profits like any other, they will do what sells units. It actually goes against the argument for headphone jacks. It is an admission that the people who vocally want phones with headphone jacks don’t buy phones (even if they have headphone jacks) and are an statistically insignificant amount of people. My original point. You are vocal, but disingenuous (perhaps not on purpose).

        Fairphone catered to the mass market with the Fairphone 4 (and removed the headphone jack) and broke their own sales records. Sorry, that’s just the truth. What you want is against the grain of the rest of the market. Yes, even the market who want repairable modular phones.

        Because when push comes to shove, you might want the headphone jack but it doesn’t drive your purchase decision. And that’s the important part. As an example, another person on this very thread asked what phone with a headphone jack is good, someone else gave a suggestion and immediately got the reply.

        I considered that phone, but it didn’t have an OLED screen, so I didn’t buy it.

        Admitting that — despite being very vocal about wanting the headphone jack — that feature is actually low in their own list of decision making priorities. At the very least it is below screen quality. Raising the question, where should a profit driven company choose to invest money in when presented with that customer?

        In marketing, people are usually very vocal about things that actually don’t influence their own purchase decisions. That’s just a fact, people are very bad at knowing what they want. That’s why you should always observe their behavior, not just ask their opinion. Because a lot of people express opinions they don’t uphold with actions.

    • interdimensionalmeme@lemmy.ml
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      17 hours ago

      Audio jack isn’t an audiophile thing, it’s a “I don’t want to pay 100$ for headphones thing”

      As for thickness, it doesn’t increase thickness. It is simply false, someone even retrofitted a whole audio jack into an iphone.

      Nobody makes q difference between a 4mm and a 4.5mm phone, even if tgey were feature and price parity.

      The reason you are giving here is made up marketing by the phone industry so they can sell earbuds.

      • dustyData@lemmy.world
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        4 hours ago

        I mean, yes. It is about marketing. I just think there are more people who think wires are annoying than people losing their earbuds. For every person who loses BT earbuds every 3 months, there’s a person with the same pair for 3+ years who is perfectly happy with wireless quality. Companies don’t care about that. They care about decisions that will reduce costs and increase their profits, and Fairphone desperately need profits. Making phones is idiotically expensive.